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Returns & Refunds
ReturnsOur
floral arrangements are made to order, and for this reason are excluded from returns and refunds.
If you received an arrangement damaged in transit, please send pictures to contact@blumingoblumen.com. We only replace items if they are defective or damaged. To be eligible for a return, your item must be in the same condition that you received it.
It must also be in the original packaging and packed in the same way you received it. Additional non-returnable items: Gift cards.
Please complete your return. Wait for confirmation and the return label from customer service. Gifts If the item was a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Once the returned item is received, a gift certificate will be mailed to you.
Shipping costs incurred when returning items to blumingoblumen.com for a refund will not be covered or reimbursed by us.
We try to process returns as quickly as possible. If you initiate a return, we try our best to respond within 24 hours. We will refund you within 24 hours via the same payment method you used
When we receive your request to return an item, we will email you directly with the address to which you should send the items.
While we hope this never happens, please contact us immediately at contact@blumingoblumen.com if you receive a damaged item or if there is a manufacturing defect
