Shipping & Delivery

We are here to help you!
When will my order arrive?

All orders placed on weekdays before 6 p.m. will be delivered between 10 a.m. and 8 p.m., provided a florist is still available.

If the recipient or their neighbor is not present at the time of delivery, the florist will, if possible, leave a message in the mailbox so that the recipient can contact the florist for a new delivery. If your flowers are delivered by courier, we will provide you with a track-and-trace link that you can use to track your order.

Will I receive a confirmation when the bouquet has been delivered?

We will send an SMS with your personal data to the mobile number you provided. We will only use your mobile number to send a delivery confirmation.

The recipient is not at home on the day of delivery. What can I do?

Our supplier will leave the flowers at your doorstep or with a neighbor. You can also leave your specific requests in the "Comments for the florist" field.

What happens if the item I received is faulty?

We always work hard to ensure that all items are of the highest quality and guarantee our customers a great brand experience. However, if you have any concerns about a faulty or damaged item, please email us at contact@blumingoblumen.com so we can investigate the matter promptly and find the best solution for you.

How can I track my order?

Once your order has shipped, we will promptly send you an email with a tracking number. You can use this number to see where your item is and when it will arrive. If you have not received this email, please send us an email at contact@blumingoblumen.com

Can flowers be delivered on Sundays and public holidays?

On Sundays and public holidays, we can guarantee delivery!

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